🔥 What we learned: Crafting AI products that stick


From Hype to Habit: Crafting AI Products that Stick

Thanks for joining our event!

We had a great time last night - with an inspiring discussion, 2 lucky raffle winners, and plenty of great conversations.

Missed the event?

See event recording here: 🎥 Link
Get our UX guide for trustworthy AI products: 👉 Link

Here’s a quick recap of the highlights.


Key Takeaways

1. Make sure you are solving real, specific problems

  • Don’t lead with the tech - start with the user’s pain point
  • Successful AI products target recurring, concrete needs

2. AI Shines in “fuzzy” problem spaces

  • It's best suited for tasks that don’t require 100% precision
  • Great for summarization, suggestions, categorization, prototyping
  • Not ideal for high-stakes, exact-output tasks

3. It's still important to keep humans in the loop

  • Use AI for the repetitive, not the irreplaceable
  • Humans shine in nuance, creativity, and taste
  • Example: curating new trends, strategic decision-making

4. Ask yourself, how should this AI product make users feel?

  • Expect users to be skeptical to AI, so it's important to build trust
  • Prioritize: guidance, education, control, feedback, and personalization

5. Time savings ≠ compelling value (alone)

  • Many AI products emphasize their time-saving benefits
  • But they underdeliver. Users rarely care about saving 5 minutes
  • It's important to tie time savings to money, output, or impact

How to design for trust in AI

We created a guide with 10 essential UX patterns to design for trust in your AI product.


Books and podcast recs

We asked attendees to give us book and podcast recommendations. Here are the top mentions:

  • 🎙️ Acquired
  • 🎙️ Lenny’s Podcast
  • 🎙️ Work Life
  • 🎙️ Hidden Brain
  • 📖 Give and Take

NYC recs

We also asked attendees to tell us cool NYC spots they recommend:

  • 🪩 Nowadays
  • 🍺 Von Bar
  • 🍲 Wayan
  • 🎵 Public Records
  • 📚 Rooftop at NYPL

The event was brought to you by Koi Studios, Brooklyn Product Design, and BrainStation.

Hope to see you again in the future!

Anyi & Andrea

Cofounders @ Koi Studios

P.S., we run a newsletter at Koi Studios with UX gems and best practices. You can subscribe here.

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